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VAT Refunds

Recover VAT you’re eligible for with expert guidance through the refund process — documentation, eligibility checks, and submission handled precisely to ensure you reclaim what’s due while staying fully compliant.

 

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VAT refunds are applicable when an entity has more input tax claim than the output tax it is required to pay. Federal Tax Authority provide VAT refunds as well as adjustment of the refundable amounts in subsequent returns against the VAT payable liability. However, it is at the option of the entity to claim the VAT refund by applying to FTA for refund or wait for its adjustment against future VAT payable in subsequent returns.
 
Experts at Virtual Accountants LLC do provide VAT refund services at competitive rates where we contact FTA on behalf of the entity and provide the required information as per FTA guidance to process the refund.
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VAT Refunds

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FAQs

Accounting Services in the UAE
Who is eligible to apply for a VAT refund in the UAE, and how does eligibility differ for exporters, Free Zone companies, and charities?

In the UAE, VAT refunds are available to businesses where input VAT exceeds output VAT. Exporters, zero-rated suppliers, Free Zone companies with eligible transactions, and certain charities/government entities can apply. Each category has different documentation and FTA requirements.

What is the step-by-step process to file a VAT refund claim on the FTA EmaraTax portal?

To claim VAT refunds, businesses must:

  1. File VAT returns accurately.
  2. Access the EmaraTax portal.
  3. Complete the VAT refund form (Form VAT311).
  4. Attach supporting documents (tax invoices, export evidence, bank details).
  5. Submit within the prescribed timeline.
    FTA usually reviews the claim within 20 business days, though complex cases may take longer.
What documents are mandatory for a VAT refund claim in the UAE?

Businesses must submit:

  • Valid tax invoices
  • Customs import/export declarations (for exporters)
  • Bank account IBAN certificate
  • Proof of payment of VAT on purchases
  • Supporting contracts (for zero-rated projects like real estate or government work)
    Missing or inaccurate documentation is one of the top reasons for FTA refund rejection.
How long does it take for the FTA to approve VAT refunds, and what are the possible delays?

FTA generally processes refunds within 20 working days. Delays may occur if:

  • Documents are incomplete
  • Refund claim is unusually large
  • Transactions involve Free Zone and Mainland complexity
  • Additional audits or clarifications are required
Can a business offset pending VAT refunds against future VAT liabilities instead of waiting for FTA approval?

Yes, businesses can request that refunds be adjusted against future VAT liabilities. However, this must be done explicitly through the FTA portal. If the claim is under review or flagged, FTA may not allow offset until approval.

What are the most common reasons VAT refund claims are rejected in the UAE?

Top reasons include:

  • Incorrect or incomplete invoices
  • No export documentation for zero-rated sales
  • Claiming VAT on ineligible expenses (e.g., entertainment, blocked input VAT)
  • Submitting refund requests outside the FTA timeline
  • Using non-registered suppliers for VAT purposes
Can tourists, foreign businesses, and international event organizers claim VAT refunds in the UAE?

Yes. Tourists can claim VAT refunds at designated airport kiosks. Foreign businesses may claim under the Business Visitor VAT Refund Scheme if their country has reciprocity agreements with the UAE. Event organizers can also apply for refunds if the event is officially recognized and qualifies under FTA guidelines.

How far back can a business claim VAT refunds for overpaid or excess input VAT in the UAE?

Businesses can typically claim refunds within 5 years from the end of the tax period in which the refund arose. Claims beyond this window are not accepted, so timely submission is critical.

What happens if a company submits an incorrect or fraudulent VAT refund claim in the UAE?

FTA imposes strict penalties for incorrect claims, including:

  • Administrative fines
  • Delay in refund approvals
  • Possible audits or suspension of refund rights
  • Criminal liability in cases of deliberate fraud

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Our Main Office

Office 609, 6th Floor, Al Moosa Tower 1, Trade Centre 1, Sheikh Zayed Road, Dubai, UAE

Our Main Head Office

Office 609, 6th Floor, Al Moosa Tower 1, Trade Centre 1, Sheikh Zayed Road, Dubai, UAE

Our Main Head Office

Office 609, 6th Floor, Al Moosa Tower 1, Trade Centre 1, Sheikh Zayed Road, Dubai, UAE